Woman carrying a cream quilted travel bag

Your choices make every piece one of a kind.

Machine embroidery on quilted fabric
how it works

Process

A short, transparent path — six steps from your first tap in the configurator to the moment the courier hands you the box.

01

Configurator

You build it yourself — size, fabric and its colour, lining, zipper and embroidery.

02

Confirmation24 hours

The maker reviews the piece and agrees the embroidery.

03

50% deposit

We send the payment details — sewing starts once the deposit clears.

04

Sewing15–20 days

Hand assembly, quality control and packaging fit for a gift.

05

Balance

You pay the rest when the piece is ready — we send photos first.

06

Delivery

Courier or post with a tracking number — worldwide.

@fluff.me

questions

Frequently
asked

Didn't find your question — write to us by email, we answer within an hour during working hours.

Send an email

Usually 15–20 working days from the moment the order is confirmed. Rush orders are arranged individually on Telegram.