
Your choices make every piece one of a kind.

Pieces
how it works
Process
A short, transparent path — six steps from your first tap in the configurator to the moment the courier hands you the box.
01
Configurator
You build it yourself — size, fabric and its colour, lining, zipper and embroidery.
02
Confirmation24 hours
The maker reviews the piece and agrees the embroidery.
03
50% deposit
We send the payment details — sewing starts once the deposit clears.
04
Sewing15–20 days
Hand assembly, quality control and packaging fit for a gift.
05
Balance
You pay the rest when the piece is ready — we send photos first.
06
Delivery
Courier or post with a tracking number — worldwide.
@fluff.me
questionsFrequently
Frequently
asked
Didn't find your question — write to us by email, we answer within an hour during working hours.
Send an emailUsually 15–20 working days from the moment the order is confirmed. Rush orders are arranged individually on Telegram.






